Shipping & Delivery
We want to make sure you know exactly what to expect after placing your order. Delivery time is made up of two stages: Processing Time and Shipping Time.
Stage 1 — Order Processing
Once your order is placed and payment is confirmed, our team will verify, quality-check, and package your item(s). Orders are typically handed to our fulfillment team within 1–3 business days. During peak periods or promotional sales, processing may take up to 5 business days.
Stage 2 — Shipping & Transit
Once dispatched, estimated transit times by region are as follows:
| Region | Estimated Transit Time |
|---|---|
| United States & Canada | 10–20 business days |
| United Kingdom & Europe | 10–20 business days |
| Australia & New Zealand | 10–20 business days |
| Rest of World | 15–25 business days |
These estimates apply to in-stock items shipped via Standard Secured Shipping. Transit times may be longer due to customs clearance, public holidays, or carrier delays beyond our control.
Total Estimated Delivery Time
Processing (1–3 business days) + Transit (see above) = approximately 2–4 weeks for most regions, and up to 5–6 weeks for some destinations during peak periods.
Shipping Options
Standard Secured Shipping & Insurance — Included with all orders. If your item is lost in transit or arrives damaged, we will send a replacement at no additional cost, provided sufficient proof is submitted.
Priority Insured Shipping — Your order is prioritized at the top of our daily dispatch queue, reducing processing time. Your item is also fully insured. Note: transit times may still be similar to Standard Shipping depending on carrier capacity.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with your tracking number. Tracking information may take 3–7 business days to update after dispatch. For the most accurate tracking, we recommend using https://17track.net.
Important Notes
- Some products may ship separately and arrive at different times, as we operate warehouses across multiple locations.
- We are not responsible for delays caused by customs authorities in your country.
- Delivery times to certain countries may exceed the estimates above.
- During periods of high order volume, dispatch may take longer than usual. We appreciate your patience.
Order Changes
If you need to modify your order, please email us within 24 hours of placing it at queries@radovra.com. Once an order has been dispatched, changes can no longer be made. Please double-check your shipping address, size, and color before completing your purchase.