Return & Refund Policy
Standard Returns Policy
If you are not satisfied with your purchase, you can return your items within 30 days of receipt free of charge. Returned item(s) will be refunded. Please note shipping charges will not be refunded.
The returns policy may vary during promotional periods, please check the terms & conditions of the promotion before placing your order.
For the return or exchange of Radovra products purchased from any other authorized retailer please contact your retailer directly
Returns Process (excluding Black Friday and other Promotion)
For all returns, please contact support@radovra.com for your return label. Please quote your order number and the item that you would like to return and we will inform you of the next steps upon receipt of your email.
Damaged Items
If your items are received damaged, please send a photo with the damaged item along with your order number to support@radovra.com with the subject line: DAMAGED. This should be submitted within 14 days of receiving your order.
Items not received
If you have not received your full order, please contact us at support@radovra.com with the subject line: MISSING ITEM along with your order number.
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We are a team of endocrinology experts, most of whom have personally experienced obesity and its related complications. This is why we are dedicated to developing safe, natural, and effective solutions to improve metabolic health and support weight management.
Over the course of 12 years of research, our team members first trialed the solution themselves, achieving significant weight reduction without rebound or side effects. We then conducted extensive studies and clinical trials involving more than 5,000 participants, which further confirmed that Prelvix® Berberine 6-in-1 Nano Microneedle Patch delivers remarkable and lasting benefits in metabolic regulation, appetite control, and overall health improvement for individuals over 40 struggling with obesity.
Supported by modern medical research, Prelvix® has passed the FDA’s rigorous regulatory review and certification, with its effectiveness and compliance officially validated. It stands as a trustworthy, science-driven choice, especially for those seeking a natural, safe, and effective approach to weight management and comprehensive health support.
Whether you’ve been struggling with weight for years or just want to protect your health as you age, this is a safe, science-backed solution you can trust.