Contact Us

🐾 We're here for every pet parent — reach out anytime 🐾

Have a question about your pet's order, a concern about a product, or simply want to share a photo of your furry friend? We're delighted to help. The quickest way to reach our pet care team is through the official support channel below.

• Support Email: queries@radovra.com

• Company Name: KINGSWELL S.R.L.

• Company Registration Number: J2026039666004

• VAT Number: RO54935395

• Company Address: București Sectorul 3, Strada Rotunda, Nr. 1, Camera 2, Bl. Y1B, Scara 2, Etaj 9, Ap. 82, Romania

• Website: https://www.radovra.com/

• Customer Service Response Time: Within 24–48 hours (may extend during peak pet season periods).